Support
Customer care, ticket-based, kept in your browser
All support requests go through a private ticket-based conversation. Tickets and access keys are stored locally on your browser so you can keep the window open and pick the conversation up later.
How support works
What to expect
- Open live support in a new tab and keep the window open.
- Send the first message with your name and a way to reach you (email or phone).
- The support team replies in the same conversation window; replies appear automatically every five seconds.
- Your ticket ID and access key are stored locally so the conversation survives a refresh.
- You can start a fresh conversation with the reset button on the support header.
Common topics
What support can help with
Login and password
Password reset, OTP issues, account lockouts from too many wrong attempts.
Deposits and withdrawals
UPI/IMPS/wallet status, KYC verification, withdrawal queue position.
Bonuses and VIP
Welcome bonus credit, daily/weekly bonus, VIP level and maintenance.
Game issues
Disconnects, round settlement, technical problems inside a rummy or games game.
Responsible play
Deposit limits, cool-off, self-exclusion.
Account safety
Two-factor authentication, session review, suspected phishing.